Customer Service

Consistently exceeding the expectations of our customers.

Continually Serving Our Customers

We have objectively measured customer satisfaction for every project built since 1987. The results of these detailed annual performance surveys are consistently high, reflecting our dedication to customer service. Valuable feedback also allows us to make any necessary changes and improvements to continually serve our customers.

IHC Contractor Performance Review

As a result of our unique means of quality measurement and our focus on customer satisfaction, we have been nominated by our customers and have proudly received numerous awards for quality performance.

Commendations

Take a moment to browse some of the many commendations we have received.

I’d like to express my gratitude towards the efforts you, your staff and your subcontractors undertook in the conception and successful completion of the very first mainline fuel flushing operation at DEN. Being the first to employ a new concept is not easy, and there were many setbacks, however at all times I felt the IHC Team operated with safety in mind. I also saw that your team pivoted to keep to the schedule, as much as practical, when challenges arose.

Joti Baruni

Senior Project Manager - GARDI Program Manager, Denver International Airport, CO

I just wanted to thank all of your workers for their hard work on the I-696 project. I commute from Eastpointe to Southfield daily and the new road is making that commute much nicer. I didn’t mind the detours during construction and honestly it went much faster and easier than I anticipated. Again thank you and your crew for all their hard work.

Anonymous

Local Commuter, Eastpointe/Southfield, MI

...You all have raised the bar for all contractors we work with going forward. We hope to see you all again soon!

Tyler McDonald

Vice President, LBR Inc. Airport Consultants, Stillwater, OK

…Since you've gotten here, it feels more like a partnership. That's how I prefer things work.

Casey Taggart

Sr. Project Manager/Estimator, Eutaw Construction, Springdale, AR

If we had any other contractor, we would not have succeeded in keeping the project to such a constrained timeline. IHC is the best contractor in Colorado, and you quote me on that.

Don Dunker

Public Works Project Engineer, Weld County, CO

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Our Commitment

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